Privacy Policy
Last Updated: October 6, 2026
1. Introduction
At Twozan Surveys, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and protect personal data when you visit our website, https://twozansurveys.com, or interact with our services.
We aim to handle personal information responsibly and in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL).
2. Information We Collect
Depending on your interaction with our website, we may collect the following information:
- Personal Information: Name, email address, phone number, company name, and other contact details provided voluntarily.
- Business Inquiries: Information submitted through contact forms, quotation requests, and service-related communications.
- Recruitment Information: CVs, educational qualifications, professional experience, and other details submitted through employment applications.
- Technical Information: IP address, browser type, device information, website usage statistics, and cookies where applicable.
We collect only the information reasonably necessary for legitimate business purposes.
3. How We Use Your Information
Twozan Surveys may process personal information for the following purposes:
- Responding to customer inquiries and service requests.
- Providing information about our surveying and geospatial solutions.
- Preparing quotations and communicating with prospective clients.
- Processing employment applications and recruitment inquiries.
- Maintaining website security and improving website functionality.
- Meeting applicable legal, regulatory, and contractual obligations.
- Sending business communications and marketing updates where lawfully permitted.
Personal information is processed only where an appropriate legal basis exists, such as consent, contractual necessity, compliance with legal obligations, or another basis permitted under applicable law.
4. Cookies and Website Tracking
Our website may use cookies and similar technologies to support website functionality, improve user experience, maintain security, and understand website performance.
Cookies may include:
- Essential Cookies: Necessary for the website to function correctly.
- Analytics Cookies: Used to understand website traffic and visitor interactions where analytics tools are enabled.
- Functional Cookies: Used to remember website settings and user preferences.
Where required by applicable law, we obtain consent before using non-essential cookies.
Visitors can manage their cookie preferences through available website controls or browser settings. Disabling certain cookies may affect website functionality.
5. Information Sharing and Disclosure
We respect the confidentiality of your personal information.
Where necessary and legally permitted, information may be shared with authorized service providers, website hosting providers, IT support providers, recruitment-related service providers, professional advisers, or competent government authorities.
We limit disclosures to what is necessary for the relevant purpose and apply appropriate contractual, organizational, and security safeguards.
6. Data Storage and Security
Twozan Surveys is committed to implementing appropriate technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or to satisfy applicable legal and regulatory requirements.
When personal information is no longer required, it will be securely deleted, destroyed, or anonymized, as appropriate.
7. International Data Transfers
If personal information needs to be transferred, stored, or processed outside the Kingdom of Saudi Arabia, Twozan Surveys will ensure that such activities are conducted in accordance with the applicable requirements of the Saudi Personal Data Protection Law and relevant regulations.
8. Your Privacy Rights
Under applicable Saudi data protection laws, you may have the following rights:
- Right to Be Informed: Understand why and how your personal information is collected and processed.
- Right of Access: Request access to your personal data.
- Right to Obtain a Copy: Request your personal information in a readable and clear format.
- Right to Correction: Request the correction or updating of inaccurate or incomplete information.
- Right to Destruction: Request deletion of personal information where legally applicable.
- Right to Withdraw Consent: Withdraw previously granted consent where consent is the legal basis for processing.
These rights are subject to applicable legal conditions and exceptions.
To exercise your rights, please contact us using the details below.
9. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, and external services.
Twozan Surveys is not responsible for the privacy policies, content, or data protection practices of external websites. We encourage visitors to review the privacy policies of third-party platforms before providing personal information.
10. Changes to This Privacy Policy
Twozan Surveys reserves the right to update this Privacy Policy to reflect changes in our business operations, website functionality, or applicable legal requirements.
Any updates will be published on this page with a revised effective date. Where legally required, additional notice will be provided.
11. Contact Information and Privacy Requests
For questions regarding this Privacy Policy, requests relating to your personal information, or privacy-related complaints, please contact:
Twozan Surveys
Al Jazirah Building, Office No. 307
Custodian of The Two Holy Mosques Road
Al Khobar 34446, Kingdom of Saudi Arabia
Email: info@twozansurveys.com
Phone: +966 13 881 3821, Ext. 132
Website: https://twozansurveys.com
We will review privacy-related requests and respond in accordance with applicable legal requirements.
Individuals may also submit eligible personal data protection complaints to the competent Saudi authority, the Saudi Data & Artificial Intelligence Authority (SDAIA), in accordance with applicable procedures.
© 2026 Twozan Surveys. All Rights Reserved.